top of page

Overview

True Craft Academy is committed to protecting your personal data and respecting your privacy.

 

This Privacy Policy explains how your information is collected, used, and stored when you engage with our services.

Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Contact details (such as phone number or WhatsApp)

Payment information is processed securely via Stripe. We do not store your full card details.

How Your Information Is Used

Your information is used to:

 

- schedule and deliver lessons

- communicate with you regarding lessons and updates

- process payments and issue receipts

- maintain internal records for lesson management

How Your Information Is Used

All payments are securely processed through

 

Stripe handles payment data in accordance with its own privacy and security policies. True Craft Academy does not store sensitive payment information.

Communication

Communication may take place via:

- WhatsApp

- Email

These channels are used for scheduling, lesson updates, and general communication.

Data Storage and Security

Your personal information is stored securely and only retained for as long as necessary to provide services.

 

Reasonable steps are taken to protect your data from unauthorised access, misuse, or disclosure.

Sharing of Information

Your personal data is not sold or shared with third parties, except where necessary for:-

 

payment processing (Stripe)

- legal or regulatory obligations

Your Rights

You have the right to:

- request access to your personal data

- request correction of inaccurate information

- request deletion of your data where applicable

 

Requests can be made by contacting us directly.

Contact

If you have any questions regarding this Privacy Policy, please contact:

 

True Craft Academy

Contact​​

Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

bottom of page